E-Commerce Head

• Carries responsibility  for the profitability, development and expansion of Raya Shop.com
• Managing and motivating Raya Shop team to increase sales and ensure efficiency while Ensuring standards for quality, customer service
• Meet with vendors and distributors to ensure that Rayashop is getting the best offers in the market and branding agreements
• Analyzing sales figures and forecasting future E Commerce sales volumes to maximize profits
• Work with team to Design and execute Digital marketing programs to acquire new customers through digital channels.
• Work with Various Types of Digital Advertising (Social Media – Google Search - Google Display– Remarketing – Affiliate Marketing) to maximize visitors numbers
• Analyze customer behaviors and trends to facilitate planning
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing
• Initiating different tactics to adapt to any changes in the market for example launching  new projects, learning about new trends and online strategic directions
• Supervises the analysis of profit margins to ensure profitability of all products
• Ensuring a positive customer journey starting from order request till delivery
• Analyzes operational reports setting forth progress, adverse trends and appropriate recommendations and conclusions
• Prepare the annual budget , anticipated sales, expenses, and inventories; reviews financial statements and reports for Rayashop.com
• Carries responsibility  for setting Raya shop team monthly and quarterly objectives
• Performs other related duties

Interpersonal level:

• Strong communication skills
• Strong negotiation skills
• Customer-oriented
• Results-oriented
• Time management
• Flexibility
• Excellent selling skills

Problem solving:

• Resources allocation skills
• Ability to solve internal problems with the team and supporting functions, as well as external problems with suppliers and customers
• Excellent analytical skills and ability to exercise sound judgment and problem solving
• Decision-making skills