إرفاق
الوصف الوظيفي
- · Review and validate customer documents submitted for installment and loan applications to ensure accuracy, completeness, and authenticity
- · Coordinate closely with Sales Representatives to ensure timely submission of all required documents and resolve discrepancies
- · Conduct customer verifications call to validate application details and confirm customer consent
- · Ensure compliance with company credit policies, approval matrix, and booking procedures prior to booking
- · Verify approved limits, pricing, tenors, and contractual terms before contract generation
- · Identify potential fraud indicators and escalate cases to relevant departments
- · Follow up on pending cases to ensure completion within agreed turnaround time (TAT)
- · Maintain accurate records and proper documentation in line with audit and regulatory standards
- · Provide guidance and on-the-job support to junior booking officers
- · Act as a liaison between Sales, Credit, Risk, and Operations for complex cases
- · Participate in process improvement initiatives to enhance booking efficiency and control
- · Support internal and external audits related to booking quality and documentation
- Monitor booking quality metrics and contribute to reducing errors and rework
المهارات
What will you need?
· Educational Background: Bachelor’s degree in Finance, Accounting, or a related discipline.
· Experience: 2–3 years of professional experience in booking activities, credit operations, and loan processing.
· Technical Proficiency:
o Ownership
o Functional Skills
o Ideas presentation and Taking initiative
o Continuous Learning
o Customer Centricity
o In-depth knowledge of the CF’s credit procedures and policies
o Strong knowledge of installment and loan documentation
o Advanced knowledge of MS Excel & PowerPoint
o Booking accuracy rate
o Documentation completeness ratio
o Turnaround Time (TAT)
o Error and rework percentage
o Escalation ratio due to documentation issues
تفاصيل الوظيفة
المسمى الوظيفي
Senior Officer (Booking) - Credit
مكان الوظيفة
مصر
المدينة
القاهرة
الدور الوظيفي
إدارية
المرشح المفضل
المستوى المهني
مبتدئ الخبرة
Raya Holding for Financial Investments
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.