E-commerce Sales Executive

Aman Financial Services, a subsidiary of Raya Holding for Financial Investments is looking to hire “E-commerce Sales Executive” to join its team with the below job description and qualifications

Key job responsibilities:
• Selling retail products, goods and services to proper customers to achieve sales targets.
• Handling customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process
• Building strong relationships with customers to developing long-term customer loyalty.
• Coordinating with other sales representatives in the store to provide the customers with the highest level of quality.
• Implementing day-to-day workflow , to achieve established goals.
• Follow-up on orders and liaise with customers, retail, repair services, buyers, etc
• Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
• Manage ongoing customer relationships utilizing our CRM tools
• Develop collaborative, positive working relationships with staff at our traditional boutiques.
• Assist customers with after-sales service issues.
• Be a primary contact for customer inquiries about our products and brand.
• Able to communicate concisely our company policies to client.
• Maintain and update regular client correspondence.

Required skills, expertise & Knowledge:

Functional level:
• Very good knowledge of the different selling techniques
• Very good knowledge of all the products' features

Business level:
• Awareness of the stock to make sure to direct the customers to the available products .

Interpersonal level:
• Adaptability
• Delivering results
• Continuous learning
• InternalExternal customer focus

Problem solving:

• Ability to handle different objections from customers

Educational background:
University graduate from any disciplines

Professional experience:
0 – 2 years in sales

Sales