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إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.

إرفاق

Executive (E-Commerce Customer Support)

Raya Holding for Financial Investments القاهرة, مصر تم النشر 2026/02/03 17:01:52 تنتهي 2026-04-04 الرقم المرجعي: JB5433999

الوصف الوظيفي

  • Research product details to effectively address customer questions and inquiries
  • Process customer orders by collecting shipping information and handling payment transactions
  • Proactively resolve customer issues, taking full ownership of the customer experience and collaborating with other departments when necessary
  • Provide accurate information regarding products and services, including pricing, availability, delivery options, and order status
  • Assist customers through various communication channels, including email, phone, and social media platforms such as Facebook and the Aman Website
  • Deliver exceptional customer service and troubleshoot issues to ensure customer satisfaction

المهارات

What will you need?

·       Educational Background: Bachelor's degree in BA or any relevant discipline.

·       Experience: 0-2 years of experience in E-Commerce or Retail field.

·       Technical Proficiency:

o   Ownership

o   Functional Skills

o   Idea’s presentation and Taking initiative

o   Continuous Learning 

o   Customer Centricity

o   Ability to use the company’s website and online platforms

o   Very good knowledge of Aman products and channels

تفاصيل الوظيفة

المرشح المفضل

Raya Holding for Financial Investments

الاستثمار والضمانات والصناديق المالية مصر 500 موظف أو أكثر +123.1.234.567 https://rayacorp.com/

Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.

وظائف ذات صلة

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يستخدم هذا الموقع ملفات تعريف الارتباط (كوكيز) لضمان تزويدك بأفضل تجربة أثناء تصفحه. قراءة المزيد