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Job Description
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- Deliver exceptional customer service and troubleshoot issues to ensure customer satisfaction
Skills Description
What will you need?
· Educational Background: Bachelor's degree in BA or any relevant discipline.
· Experience: 0-2 years of experience in E-Commerce or Retail field.
· Technical Proficiency:
o Ownership
o Functional Skills
o Idea’s presentation and Taking initiative
o Continuous Learning
o Customer Centricity
o Ability to use the company’s website and online platforms
o Very good knowledge of Aman products and channels
Job Details
Job Title
Executive (E-Commerce Customer Support)
Job Country
Egypt
Job City
Cairo
Job Role
Sales
Preferred Candidate
Career Level
Entry Level
Raya Holding for Financial Investments
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.