IT Presales Specialist

• Implementing products and services in line with the company’s strategic products.
• Translate customer requirements into deliverable products and services.
• Represent the company professionally to clients, partners and other third parties.
• Follow the Project Plan.
• Proactively maintain knowledge of the company’s current and future products/solutions offerings.
• Solves any technical development issues and problems.
• Define technical Specifications for Custom Extensions.
• Develop & conduct quality deliverables (technical design & setup documentation).
• Conduct technical training to key-users.
• Provide pre-sales technical / functional support to prospective clients and customers while ensuring customer satisifcation
• Technical final acceptance.
• Sales team training
• Partners & product Management
• Needs’ Analysis
• Pilot Demonstration Management
• Technical Documents preparation
• Technical Offer submission

Bid Management Support

• Strong interpersonal, presentation and communication skills

• Customer-oriented
• Time management
• Flexibility
• Reliability (patient and motivated)
• Trustworthiness
• Negotiation skills
• Ability to learn
• Adaptability

• Ability to handle different objections from customers
• Ability to solve problems within the sales staff