E-commerce Sales Executive

• Sell retail products, goods and services to proper customers to achieve sales targets.
• Handle customers to find what they want by having sufficient knowledge of all products offered and their features to ensure a smooth sales process.
• Build strong relationships with customers to developing long-term customer loyalty.
• Coordinate with other sales representatives in the store to provide the customers with the highest level of quality.
• Follow-up on orders and liaise with customers, retail, repair services, buyers, etc.
• Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
• Manage ongoing customer relationships utilizing our System tools
• Assist customers with after-sales service issues.
• Maintain and update regular client correspondence.
• Monitor sales, promotions, marketing and social media programmers, and activities over digital platforms.
• Review customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online

• Adaptability
• Delivering results & customer oriented
• Bachelor degree in BA or any relevant discipline
• Ability to handle different objections from customers
• Selling techniques
• Market and Product Awareness
• 0-2 years in the E-Commerce or Retail Field

BA or any relevant discipline