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Job Description
Ready to be part of one of the Market Leaders in Egypt? Apply now!
Raya Information Technology: one of Raya’s subsidiaries is hiring Network Engineer - Professional Service:
What will you do?
• Perform project(s)’ Configuration Proficiently as per its LLD according to CISCO Standards.
• Respond professionally to the dispatched Customer Calls within the time agreed on the SLA (Service level Agreement) and conduct regular visits to the clients according to the SLA for proactive solutions and/or incident(s) management
• Follow the Escalation Matrix if the Problem is of a higher level or still persists.
• Handle testing as per acceptance criteria.
• Report accurate and professional technical activities to Senior Networking PS Engineer
• Deploying / Implementing solutions and validating that they match & exceed customer needs and support in coordinating between different customer teams
• Contribute to the development of the configuration management and automate the routine tasks
• Plan, configure and oversee the implementation of SP systems projects
Skills Description
• 0-2 years of experience
• Bachelor degree with B.Sc. in Communications or Computer Science
• Linux command line and troubleshooting skills
• Virtualization (ESXI- KVM) and vCenter
• Networking knowledge (ex. CCNA) and Scripting language (ex. Python)
• Openstack and DevOps Concept/tools is a plus (ansible, git, Docker, etc..) Knowledge is big plus.
• ITI graduates are preferred
Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plansfor all of our employees to ensure their personal and career development.
Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSRprograms and initiatives.
Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
Job Details
Job Title
Network Engineer - Professional Servcies
Job Country
Egypt
Job City
Cairo
Job Role
Information Technology
Employment Status
Full time
Employment Type
Employee
Preferred Candidate
Career Level
Entry Level
Residence Location
Egypt
Raya Holding for Financial Investments
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.