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Relationship Officer (VSE Operations)

Raya Holding for Financial Investments Cairo, Egypt Posted 2026/02/11 08:39:32 Expires 2026-04-12 Ref: JB5436299

Job Description

What will you do?
• Conducting and promoting the marketing of credit facilities through phone calls, field 
visits, and coordination with other units to promote and sell complementary products
• Improving the profitability of the very small enterprises (VSE) portfolio
• Conducting visits to (VSEs) clients and preparing the required reports on a regular basis
• Collecting the required information from customers as well as documents, papers, 
financial data, and related data required for credit studies
• Preparing credit studies and issuing recommendations regarding customer requests while 
ensuring compliance with credit policies, and proposals regarding appropriate ways to 
avoid surrounding risks
• Cooperating with other sectors to provide high-quality service levels and ensure 
appropriate timeframes for completing requests
• Following up on customer complaints while maintaining standard timeframes for 
operations, in addition to any other assigned tasks
• Following up the clients after finance in order to collect our installments on time to avoid 
any past dues and create a healthy portfolio

Skills Description

What will you need?
Educational Background: Bachelor’s Degree in a relevant field
• Experience: 0-1 years of experience in the field of very small enterprises company
• Technical Proficiency:
o Excellent communication, interpersonal, and sales skills
o Strong interpersonal, presentation, and listening skills

Job Details

Preferred Candidate

Raya Holding for Financial Investments

Investment, Securities & Funds Egypt 500 employees or more +123.1.234.567 https://rayacorp.com/

Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.

Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.

Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.

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