Raya Trade; a subsidiary of Raya Holding for Financial Investments is looking to hire an Accountant - Accounts Receivable with the below responsibilities and qualifications.
· Carries responsibility for collecting (cash, cheques) transaction in accounts receivables and general ledger module
· Carries responsibility for cheques clearance, bounced in AR module
· Ensures bounced cheques recollection
· Carries responsibility for debit/credit memo transaction in AR module
· Verifies AR ending balance
· Carries responsibility for AR (Accounts Receivable) and GL (General Ledger) reconciliation
· Monitors the application of payment terms and credit limit
Responsible for Sisters Companies Balance confirmations
Responsible for guarantee checks & LG ‘s for Customers
Performs other related duties
Raya Trade is currently hiring Account Manager (B2G) with the below responsibilities:
- Carries responsibility for introducing new leads in the government sector.
- Identify key government agencies and decision-makers relevant to the organization’s offerings.
- Lead the preparation of proposals, bids, and tender submissions for government contracts.
- Carries responsibility for reviewing the daily sales report and sending it to the Product manager
- Conducting visits to dealers and wholesalers.
- Monitors competitor prices and offerings and reports it to the Product Manager upon request and according to the previous month sales or by own estimate
- Supervises cash collection and accounts settlement
- Promotes new products as per instructions of Product Manager
- Ensures availability of products and reviews the stock levels
- Issue daily reports concerning products’ prices
- Conducts sales calls for key accounts
- Performs other related duties
- Follow the implementation of quality control procedure by inspecting, testing & qualifying received components to maintain product quality level & cost.
- Establish quality manual of each component with all standards & specifications to effectively control the process of components’ receiving.
- Qualify new introduced suppliers, materials and components to ensure compliance with specifications & standards.
- Measure suppliers’ performance level periodically based on evaluation criteria to enhance components quality level.
- Set development plans for approved suppliers through audits & visits to improve suppliers quality level and ensure high quality level for received components.
- Set plans for periodic audits on warehouses the ensure the implementation of related procedures and standards.
- Measure plant performance against agreed KPIs & objectives to identify areas for improvement.
- Audit the performance of manufacturing & production processes by inspecting & testing random samples from manufactured & produced products to maintain product quality level & cost.
- Investigate & troubleshoot production & manufacturing issues and set agreed actions with operations team to achieve product & process quality level.
- Monitor, Investigate & troubleshoot market returns issues and set responsibilities & needed actions to enhance customer satisfaction level.
- Measure skills of QC team and set training plans based on skills matrix to improve technical skills level for both production and QC teams and encourage them towards continuous improvement and innovation.
- Ensure that workflows, processes, and products comply with safety regulations to maintain safe working area.
- Conducting and promoting the marketing of credit facilities through phone calls, field visits, and coordination with other units to promote and sell complementary products
- Improving the profitability of the very small enterprises (VSE) portfolio
- Conducting visits to (VSEs) clients and preparing the required reports on a regular basis
- Collecting the required information from customers as well as documents, papers, financial data, and related data required for credit studies
- Preparing credit studies and issuing recommendations regarding customer requests while ensuring compliance with credit policies, and proposals regarding appropriate ways to avoid surrounding risks
- Cooperating with other sectors to provide high-quality service levels and ensure appropriate timeframes for completing requests
- Following up on customer complaints while maintaining standard timeframes for operations, in addition to any other assigned tasks
Following up the clients after finance in order to collect our installments on time to avoid any past dues and create a healthy portfolio
• Main roles are responding quickly to clients’ requests, sell over phone, with proper status update on systems• Understand clients' financial needs and recommend appropriate products and services.• Explain loan terms, repayment options, and digital application processes clearly and effectively• Achieve and exceed individual and sales targets within defined timelines.• Communicate with branch managers of Aman for microfinance and follow up to ensure the timely issuance of financing for referred clients• Perform financial analysis of clients and evaluate creditworthiness using submitted documents to determine the optimal financing amount and assess the client's repayment capability• Identify opportunities to streamline processes and enhance operational efficiency• Assist in maintaining accurate digital records of client interactions, financing applications, and approval statuses to ensure data integrity and easy tracking• Support the development and implementation of digital tools or dashboards that facilitate faster credit evaluations and decision-making for microfinance clients• Collaborate with cross-functional teams to relay client feedback and contribute to improving digital lending solutions and customer experience
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Raya Foods; one of Raya’s subsidiaries, is hiring a Senior Projects Engineer.
What will you do:
-
Project Planning and Execution:
- Assist in managing engineering projects from conception to completion, including design, procurement, installation, and commissioning.
- Support the development of project plans, timelines, and budgets.
- Collaborate with cross-functional teams (production, quality, maintenance, and procurement) to ensure smooth project execution.
- Equipment and Process Improvement:
- Identify opportunities for process optimization, cost reduction, and efficiency improvements in production lines.
- Support the installation, testing, and commissioning of new machinery and equipment.
- Ensure all equipment and systems comply with food safety standards (e.g., HACCP, ISO, GMP).
- Infrastructure Upgrades:
- Plan and execute infrastructure upgrade projects, including utilities, facilities, and production floor layouts.
- Conduct assessments of existing infrastructure to identify areas for improvement or modernization.
- Coordinate with contractors and vendors to ensure upgrades are completed on time and within budget.
- Technical Expertise:
- Provide technical support and troubleshooting for production equipment and systems.
- Assist in evaluating and recommending new technologies, equipment, and processes to enhance productivity and quality.
- Participate in feasibility studies and risk assessments for proposed projects.
- Compliance and Safety:
- Ensure all projects adhere to local, national, and international regulations, including health, safety, and environmental standards.
- Promote a culture of safety and ensure all project activities comply with company safety policies.
- Documentation and Reporting:
- Prepare project reports, including progress updates, cost analysis, and post-project evaluations.
- Maintain accurate documentation of project plans, designs, and specifications.
- Stakeholder Management:
- Liaise with external vendors, contractors, and suppliers to ensure timely delivery of materials and services.
- Communicate project status and updates to senior management and stakeholders.
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Raya Foods; one of Raya’s subsidiaries, is hiring a Data Entry.
What will you do:
- Ensure accurate and timely entry of product details, inventory levels, and related data into the system.
- Record and monitor daily inventory movements, including receiving and issuing vouchers, to ensure proper closure of inventory cycles.
- Create purchase requests and process receipts for all incoming goods to the warehouse within the system.
- Collaborate with relevant departments to validate, verify, and reconcile data entries.
- Maintain and regularly update records of product codes, descriptions, and other essential information.
- Strictly adhere to Raya Foods’ Standard Operating Procedures (SOPs).
- Convert data from physical documents into digital formats with accuracy and consistency.
- Support projects requiring large-scale data entry and management.
- Prepare periodic reports and analyses related to warehouse activities and inventory status.
Raya Trade subsidiary of Raya Holding for Financial Investments is currently hiring CRM Manager.
- Lead the selection, implementation, and management of the CRM system to ensure alignment with business goals.
- Ensure data integrity by implementing processes for accurate, consistent, and high-quality CRM data.
- Develop an integrated customer ecosystem combining CRM, digital channels, aftersales, and loyalty programs.
- Design and optimize customer journeys and lifecycle strategies across different segments.
- Leverage CRM data to generate insights on customer behavior, satisfaction, and buying patterns.
- Build advanced segmentation models to support targeted marketing and personalized engagement
- Monitor CRM performance metrics such as NPS, churn, and engagement to guide improvements.
- Collaborate across departments to align CRM workflows with sales, marketing, and customer support needs.
- Launch and manage loyalty, referral, and retention programs powered by CRM-driven automation.
- Lead CRM training, drive adoption, and continuously improve based on CX trends and user feedback.
- Strategic Planning & Leadership:
- Develop and execute comprehensive logistics strategies for warehousing and fleet operations that support the company's growth and profitability goals.
- Provide strong leadership and direction to warehouse and fleet management teams, fostering a culture of continuous improvement, collaboration, and accountability.
- Stay abreast of industry best practices, technological advancements, and regulatory changes in logistics and transportation.
- Contribute to the development of the overall supply chain strategy.
- Warehouse Management:
- Oversee all warehouse operations, including receiving, storage, order fulfillment, and shipping.
- Implement and maintain efficient warehouse layouts, processes, and workflows to maximize space utilization and operational efficiency.
- Establish and monitor key performance indicators (KPIs) related to warehouse performance, such as inventory accuracy, order cycle time, and cost per unit.
- Ensure compliance with safety regulations and maintain a safe and secure working environment within the warehouse.
- Manage relationships with third-party logistics (3PL) providers, if applicable.
- Implement and manage warehouse management systems (WMS) to optimize inventory control and visibility.
- Manage distinct warehouse processes and ensure full compliance with customs regulations for both bonded and non-bonded goods, including accurate documentation and segregation.
- Oversee inventory control and reporting for both bonded and non-bonded stock, serving as the primary liaison with customs authorities for bonded warehouse activities
- Fleet Management:
- Oversee route planning and optimization to improve delivery efficiency and reduce transportation costs.
- Manage parts procurement for repairs and warranty recovery, as well as confirming repair schedules with vendors.
- Direct staff in daily activities of fleet management operations.
- Review cost effectiveness, equipment and worker performance, and adherence to regulations.
- Review order and production schedules to prioritize duties and shipping dates.
- Analyze data to increase business operational efficiency.
- Manage the company's fleet of vehicles, ensuring optimal utilization, maintenance, and cost-effectiveness.
- Develop and implement fleet maintenance schedules and procedures to minimize downtime and ensure vehicle safety.
- Ensure compliance with all transportation regulations and licensing requirements
- Compliance & Safety:
- Ensure all warehouse and fleet operations comply with relevant local regulations and safety standards.
- Develop and implement safety protocols and training programs for warehouse staff and drivers.
- Oversee regular safety audits and inspections.
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Raya Foods; one of Raya’s subsidiaries, is hiring a Dispatcher.
What will you do:
- Plan and schedule routes for drivers to optimize efficiency and meet deadlines.
- Adjust schedules as needed based on changes in service requests, traffic conditions, or unforeseen issues.
- Coordinate with drivers to ensure clear communication and resolution of problems.
- Maintain accurate records of service requests, dispatches, and completed jobs.
- Prepare and file reports, including daily logs, incident reports, and performance metrics.
- Address and resolve issues such as delays, vehicle breakdowns, or scheduling conflicts.
- Monitor and ensure that all dispatched services comply with legal and safety requirements.
- Implement best practices to enhance efficiency and reduce operational costs.
- Work closely with logistics team, production, and warehouse to arrange inbound and outbound shipments.
- Check quantities between the invoice and delivery note.