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Top Employer Certification
Top Employers Institute is the global authority on recognizing excellence in people practices.
Raya has been officially certified by the Top Employers Institute as Top Employer 2023 in Egypt.
This certification is a symbol of Raya’s high people standards and commitment to maintaining our values over the years. Raya’s Human Resources practices were surveyed and evaluated against an international benchmark; proving that Raya is competing on a global scale when it comes to its employees’ experience.
About Raya
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations. Headquarter located in Cairo, Egypt; Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania. Raya's Lines of Business include; Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.
Raya's Values
6 Reasons Why To Join Raya
Learning & Development Raya believes in investing in their employees as its the main asset, so we provide consistent training & development plans.
Exposure Raya gives a unique exposure to its employees as you get to be exposed to 13 different Lines of businesses in various industries.
Progression Raya is an entity where you can grow whether horizontally or vertically.
Recognition Raya's top achievers are awarded annually with an international 5 days trip.
Facilities A facility like no other! Our head quarters aims to provides all facilities to its employees like: restaurant, gym, mini market, bank, ATM, and a pharmacy.
CSR Raya encourages their employees to give back to the community through different CSR Initiatives.
Be Part of Our Team
At Raya, we grow together! We believe in collective effort and success. Our people are truly the main driver for our achievements. We focus on both the personal, career development, and we are committed to the wellbeing of our people. You will have an opportunity to work in our diversified portfolio through internal transfer and project based assignments.
Available Jobs
Key Account Manager (Sales)
Cairo
Full time
You are about to apply for a job in a certified Top Employer 2024! Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Network Services: one of Raya’s subsidiaries is hiring for Key Account Manager ( Sales ) What will you do? · Achieve sales objectives by leveraging Raya’s current position within the Major Account and expanding Raya footprint by selling deeper and wider at different levels in the Account organization · Interface, drive and lead supportive peer groups (Pre-sales, PM, CS, Finance and Logistics) in the company to ensure achieving his business targets as set by the senior sales management · Develop the Major Account team to act as Trusted Advisors to the customers’ stake holders calling at the Top Mgmt. level to sell the business value of our products and services · Proactively provide effective internal reporting and presentations to the Sales Leadership team · Maintain strong liaison with principal suppliers for both H/W and S/W to ensure proper positing at the customer front ensuring optimum and cost effective solution to the customer business needs · Participate in direct customer meetings to support Major Account team objectives · Lead contract negotiation of client deal terms, in conjunction with senior Sales, Finance and Legal teams · Make contributions to Raya outside of Major Account/territory, for example may participate on a core team, bring new ideas into business and/or develop sales tools or new approaches for the benefit of the wider sales organization · Execute preparation and maintenance of periodical activity and business forecasting reports · Follow up with the PM department to guarantee project proper delivery, customer satisfaction and money collection
Apply Now
17-Apr-2024
RPA Developer
Cairo
Full time
You are about to apply for a job in a certified Top Employer 2023!Ready to be part of one of the Market Leaders in Egypt? Apply now!Raya Information Technology: one of Raya’s subsidiaries is hiring Collaborate with business analysts and stakeholders to analyze and document automation requirements. Design, develop, and implement RPA solutions using UIPath Studio, ensuring adherence to best practices and standards. Configure UIPath robots to interact with various applications and systems, including web, desktop, and legacy systems. Develop custom activities and workflows using UIPath activities, .NET libraries, and scripting languages. Perform testing and debugging of automation scripts to ensure accuracy, reliability, and efficiency of automated processes. Assist in the deployment and maintenance of automation solutions, including version control, environment management, and monitoring. Document technical specifications, solution designs, and user guides for automation projects. Provide technical support and troubleshooting for deployed automation solutions, addressing issues and optimizing performance as needed. Stay informed about the latest developments in RPA technologies and tools, and actively participate in knowledge sharing activities.
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17-Apr-2024
Network Security Engineer
Cairo
Full time
· Install, configure, support and maintain firewall and other network hardware and software infrastructure according to industry best practices, including firewalls, intrusion detection and prevention devices, switches and VPN concentrators for Raya Data Center Physical and Virtual environments· Gather/document requirements and identify/recommend appropriate solutions· Diagnose and manage complex security problems and coordinate resolution often under time constraints· Participate in incident management, asset management, change management, project management, and continuous improvement of network environment· Manage firewall/security systems by establishing and enforcing policies; defining and monitoring access· Report firewall operational status by gathering and prioritizing information· Perform root cause analysis to resolve current problems and solve issues, often under time constraints· Cover Data Centers shifts 24/7 according to the shift schedule maintained by Data Center team leaders if needed· Perform Data Center physical eye check for (Temperature, humidity, Customers physical equipment as Racks, Servers and Storages, Surveillance recording system, Building Management system)Facilitate Data Center customers’ visit with Security and Facility department and maintain visits logs
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17-Apr-2024
Senior Engineer (PS - Security)
Cairo
You are about to apply for a job in a certified Top Employer 2023!Ready to be part of one of the Market Leaders in Egypt? Apply now!Raya Integration : one of Raya’s subsidiaries is Engineer (PS - Security) What will you do?● Follow the project tasks plan for deploying the installations tasks upon the agreed plan & Scope of work in light of Raya’s standards● Perform professionally the project(s)’ Configuration as per its LLD and according to Raya standards● Manage well-organized tasks’ assignments & know-how transfer to junior engineers● Respond professionally to the dispatched Customer Calls within the time agreed in the SLA (Service Level Agreement)● Commit to conducting the testing process as per acceptance criteria● Follow up and monitor junior engineers’ performance and, by turn, efficiently report to the team leader● Report accurate technical activities to the Security team leader● Follow the proper escalation matrix if the Problem persists & efficiently troubleshoot and solve the escalated problems (Level 2) within the time agreed in the SLA.
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17-Apr-2024
Administrator Support (Proactive)
Cairo
You are about to apply for a job in a certified Top Employer 2024!Ready to be part of one of the Market Leaders in Egypt? Apply now!Raya Data Center: one of Raya’s subsidiaries is hiring for Administrator Support (Proact0ve)What will you do? - Proactively monitor all notification and monitoring tools to identify potential issues. - Analyze notifications, determine appropriate action, and assign cases to the responsible technical staff. - Manage scheduled and planned outage notifications, ensuring a smooth transition for customers. - Receive customer inquiries and complaints via calls, emails, and other channels, providing excellent first-line support. - Initiate technical incidents and tickets, documenting details clearly and concisely. - Conduct frequent follow-up on delayed or unassigned cases to ensure timely resolution. - Generate customer utilization reports based on ticket data.
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17-Apr-2024
Project Manager
Cairo
Full time
You are about to apply for a job in a certified Top Employer 2024! Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Network Services: one of Raya’s subsidiaries is hiring for Project Manager What will you do? - Follow and adhere to Raya PM policy manual and procedures - Study the project scope and secure customer approval on scope and baseline plan - Form, manage, control and monitor project team(s) (eg: Raya resources, contractors ..etc) - Report cross selling and up selling opportunities within his project as appropriate - Control Project budget and expenditures in addition to maintaining project schedule/plan and cash flow - Conduct suitable communications and relations with various project stakeholders to solicit cooperation and resolve conflicts - Prepare, maintain and review project reports - Create and maintain project plan document(S) e.g: schedule, risk management plan, change management plan, quality management plan, communication plan - Maintain specific customer satisfaction within project scope during execution - Handle conflicts and ensuring project safe integration and delivery among various parties and stakeholders - Maintain and professionally keep project documentation according to the Raya PM policy and be prepared for projects audit
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17-Apr-2024
AR Accountant
Cairo
Full time
Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Auto; one of Raya’s subsidiaries is hiring an AR Accountant What will you do? Takes responsibility of preparing annual reports after the end-of-year audit on all warehouses to adjust mistakes on system Count the stocks of all sub inventories in the company on a monthly basis to compare each of it with system quantities Determine problems to take the proper action for each of the findings. Analyze the causes of the lost revenue through investigating all kinds of discrepancies on the system to review it with the tax authority & get out GP Register all these findings and results on the reporting system of the auditing department to ensure all data are recorded on the system Compile and implement the annual Internal Audit plan to make sure that there is no stock shortage Document and filling all accounting documentation, reports, data, flowcharts etc. to adhere to the audit What will you need? Minimum 2 Years of experience in the Automotive Industry BA in accounting or finance Strong math, typing, and computer skills. Excellent communication, research, problem-solving, and time management skills. Functional Skills Ideas presentation & taking initiatives What is unique about Raya? Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development. Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities. Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip. Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives. Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
Apply Now
16-Apr-2024
CRM Representative
Cairo
Full time
Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Auto; one of Raya’s subsidiaries is hiring a CRM Representative. What will you do? Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority. Develop strong understanding of our products and solutions for all stakeholders to serve the customer effectively. Use a thorough knowledge of information resources and Service practices to resolve and record customer complaints and escalate any unresolved issues. Ensure customer inquiries/complaints arising from different sources are accurately resolved, recorded and unresolved issues are escalated through appropriate channels. Successfully complete activities as required to support the provision of service delivery and comply with privacy requirements and legislative obligations ensuring confidentiality, privacy and integrity of information is not compromised. Advise customers on the adoption of digital services and education of users to deliver great customer experiences using on-line technology. Ensure customers are referred to appropriate channel for the completion of out-of-scope transactions. What will you need? Minimum 1 years of experience in the Automotive industry Bachelor degree in any related field Must have strong communication/interpersonal skills, be able to multi-task in a fast-paced environment, be detail oriented and responsive, deadline driven and have strong quantitative reasoning skills. What is unique about Raya? Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development. Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities. Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip. Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives. Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
Apply Now
16-Apr-2024
Administrator (Administration)
Cairo
Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya FMCG one of Raya’s subsidiaries is hiring a Administrator What will you do? - Make a Daily Sales Reports. -Make Daily Reports for the Main inventory & sub-Inventories Stocks. -Tracing the cars through the system via GPS, and make reports for cars status and time sheet by excel. -Responsible for reviewing Stock sales representative & Make orders from Main Stock to Stock sales representative. -Performing some Human Resources tasks. -collect all the purchase Order request from all the branch and sent it to purchasing department. -collecting all documents which is required for hiring and sending it to the head office.
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15-Apr-2024
HR Graduate Intern
Cairo
You are about to apply for a job in a certified Top Employer 2024! Ready to be part of one of the Market Leaders in Egypt? Apply now! Raya Holding is hiring a Human Resources - Graduate Intern What will you do? Executing learning & development and organization development activities Understanding the employee sentiments and desire for engagement activities to come up with the relevant interventions Initiating and executing the various engagement and employer branding activities Supporting in the execution of performance management cycles
Apply Now
15-Apr-2024
Why work with Raya
"Spending more than 20 years at one place was not one of the options that I considered when I started my career. However, at Raya that did happen because everyday comes with a new challenge"
"It’s not a 9 to 5 job. I’m always connected and engaged without feeling overloaded or tired"
"There isn’t only one right way to do things; what will work for you might not work for someone else, and if someone failed at something this doesn’t mean that you cannot succeed in it"
"My job is never boring. There are always new challenged to work on in this very dynamic and interesting industry"
"No matter how hard the challenge that presents itself, with commitment and determination, one can always find his way to success"
"My journey in Raya is full of successes on a business level, in addition to the continuous growth and learning at the personal level, and our management team spends plenty of time in coaching and mentoring our people to get the best out of each person"