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Job Description
· Perform daily reconciliation of payment gateway transactions across multiple channels to ensure the completeness and accuracy of all financial records.
· Investigate discrepancies in transaction reports, chargebacks, and refunds to prevent financial losses
· Prepare daily, weekly, and monthly reconciliation and settlement reports to support management decision-making and provide clear visibility into payment gateway operations.
· Liaise with external payment service providers to ensure smooth and timely settlement operations in line with agreed terms.
· Collaborate with Finance, Operations, and IT teams to address reconciliation mismatches and resolve system root causes efficiently.
· Identify areas for process improvement and system automation within settlement functions to enhance overall operational efficiency and reduce manual errors.
· Manage all settlement complaints and payment gateway disputes in coordination with customer service and IT teams to guarantee swift resolution and maintain operational excellence.
Skills Description
· Educational Background: Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.
· Experience:
0-1 years of experience.
· Technical Proficiency:
o Result Orientation
o Operational Awareness
o Building Networks
o Coaching & Mentoring
o Customer Centricity
o MS Excel · Payment Gateway Systems · Reconciliation & Settlement Tools.
Job Details
Job Title
Executive (Settlement & Reconciliation)
Job Country
Egypt
Job Role
Legal
Preferred Candidate
Career Level
Entry Level
Raya Holding for Financial Investments
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.