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Job Description
· Plans and organizes workloads and staff assignments; trains, motivates and evaluates assigned staff; reviews progress and directs changes as needed.
· Leads and develops service support and solutions planning over active projects for (Aman shops, POS, Cash Collection, Cash Out, Banking Agent, ATM and all new Financial Services projects).
· Performs operational analysis, identifies issues, and develops recommendations/ solutions to drive service delivery improvements.
· Works across departments to develop and implement new/enhanced in-scope services and solutions and associated processes to meet customer/market needs and increase profitable growth and service delivery performance.
· Full responsibility of delivering the revenue and/or profit targets given from top management.
· Assess B.O Financial Services within the organization and develop new service or enhance the running based on customer needs and company objectives.
- Organize workflow and ensure that B.O Financial Services Team understand their duties or delegated tasks.
Skills Description
· The applicant must have at least 7 Years of experience.
· Proven track record of increasing market share and Customers satisfaction.
· Management Experience 3-4 years.
- Sufficient marketing skills to ensure proper market analysis and brand image enhancement
· Ability to understand the impact of operational decisions on organizational initiatives
- Planning and organizing
- People Management
- Result Orientation
- Problem Solving and Decision making
- Organizational awareness
Job Details
Job Title
Manager (Financial Services)
Job Country
Egypt
Job City
Cairo
Job Role
Sales
Employment Status
Full time
Preferred Candidate
Career Level
Management
Raya Holding for Financial Investments
Raya Holding for Financial Investments, a leading investment conglomerate, was established in 1999 in Egypt with a vision to be a market leader and to grow into a solid financial conglomerate with multifaceted operations.
Headquartered in Cairo, Egypt, Raya Holding is managing a diversified investment portfolio of 13 lines of business in the various industries of e-payment, information technology, contact center, smart buildings, consumer electronics, food and beverage, land transport, PET remanufacturing and FMCG. Raya Holding is listed in the Egyptian Exchange (EGX) since 2005, while the company empowers more than 12,000 proficient employees, accommodating to a wide international customer base from offices based in Egypt, Saudi Arabia, UAE, Qatar, Poland, Nigeria and Tanzania.
Raya's Lines of Business include: Aman for e-payments, Aman for Financial Services, Ostool, Raya Customer Experience, Raya Foods, Raya Information Technology, Raya Food Trading, Raya Restaurants, Raya Smart Buildings, Raya Trade, Raya Auto and Haier - Raya Electric.